Am having sever trouble with the above. Ordered the book online from them so I could use the gift card (Waterstone's in Ireland won't take them), and have had nothing but trouble.
Firstly, the order did not process the gift card, so the full amount got charged to my credit card. Very annoying.
Secondly, I still haven't received it, and it is now headaing towards 4 weeks after my order, even though they assure me it has been posted. I have been on holiday for the last week, so it could have arrived in the meantime, but I doubt it.
Thirdly, and this is the one that really got on my nerves, their customer services are SERIOUSLY bad. Absolutely atrocious. I asked the same 2 questions (why wasn't the gift card used, and when will it be delivered) 4 mails in a row and kept getting the same crappy canned answer back. Eventually gave up and demanded a manager, who preceeded to tell me the same thing. Oh the joys.
I am currently considering options. I threatened to cancel the payment off my credit card and report them to a consumer body, so this may be the only way to go about it. Will decided if it's still not arrived when I get back.
Showing posts with label Mass Writing. Show all posts
Showing posts with label Mass Writing. Show all posts
Saturday, December 20, 2008
Tuesday, October 28, 2008
Chunks bitten off
Successfully bit off the chunks I wanted from the project - bit processing and masking (77 & 78). Wanted these for two reasons:
- First: The bit processing is more low level code than the high level code/concepts that will be documented throughout a lot of the rest of the book, and its similar to the area I have most experience in.
- Second: The mask work is something I haven't dealt with before, and as such will push me out of my comfort zone. It will deal with more sophisticated errors of image processing than I have seen to date, and will give me a good background in newer methodologies.
I'm looking forward to getting started on the project. Waiting patiently for the book token now to get a hold of the Greenberg text. I've started playing with the IDE and its pretty cool, looks like you can get a lot of advanced functionality for free, wondering now if there are similar (or the same) plugins for something for Eclipse, which would open things up even more...
Interesting....
- First: The bit processing is more low level code than the high level code/concepts that will be documented throughout a lot of the rest of the book, and its similar to the area I have most experience in.
- Second: The mask work is something I haven't dealt with before, and as such will push me out of my comfort zone. It will deal with more sophisticated errors of image processing than I have seen to date, and will give me a good background in newer methodologies.
I'm looking forward to getting started on the project. Waiting patiently for the book token now to get a hold of the Greenberg text. I've started playing with the IDE and its pretty cool, looks like you can get a lot of advanced functionality for free, wondering now if there are similar (or the same) plugins for something for Eclipse, which would open things up even more...
Interesting....
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